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Worst company/product and customer service ever!!!

It has been over a month of emails to receive a replacement camera.

1 month after receiving my camera the LCD screen stopped showing the camera feed, after a month of emails with support asking if the issue could be fixed before my trip they asked me to send the camera to China to be replaced via my shipping cost ( implying that the camera would be sent back before the 15th of July)

After 10 emails they finally replied asking for the same details we have discussed 100 times in the previous month's emails. Finally, after a further 4-6 emails they said they will send a replacement camera via a new website with a discount code stating it will take 25-52 day to deliver!

I responded a week ago and still have no reply?

Product or Service Mentioned: Wu Yi Source Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $340.

Preferred solution: Camera before the 15th august 2018 - as promised.

I liked: Would help.

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