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1-i received the teas 2 weeks after i paid extra for express shipping.

2- i cancelled because it didn't work but they still billed me.

3- when i tried to get my money back like they said they gave me a run around saying i wasn't eligible but i had the documentation to say i was.

4- customer service reps are liars and their rude.

5- i still have not got my money back

6- you are still responsible for all the shipping

7 they say living lean is free but you will see that they have given youre credit card info to be billed by others sites.

Beleive me some times i dont beleive the reviews but trust me dont get yourself caught in this scam.

Monetary Loss: $135.

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Anonymous
#106853

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com

Your satisfaction is our number one concern.

Thanks,

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