1 comment

I tried the WU-Yi tea and was not impressed with it. I had to keep calling the company and speaking with their represenatives.

Don't be fooled by the 100% money back guarantee. I called them for instructions on sending back the tea.

I followed all the instructions they gave me and sent it out. It was sent so that I could trace where it went.

I have never seen the refund !!! They kept telling me they never received the tea. It was a big rip off.

They gave me a bad attitude when I called them. They were nasty. Save your money

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Anonymous
#106856

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com

Your satisfaction is our number one concern.

Thanks,

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