YES! This Wu-Yi company is definitely a scam! I received our box of tea on June 2, 2009.
On the box, it has a stop sign on 3 sides of the box. It warns you to NOT open the box or break the seal until we called a number, which does not exist!
We got the idea to call our bank to see if they had any info. on the company. YES!! They were VERY familiar with Wu-Yi being fraudulent. They had a good working phone #. To call and cancel your order, call 1-866-989- 2685.
NOW, here's the SCAM!! 1.) you must NOT open the box at all. 2.) you must tell the Rep. that you want to cancel your order - make sure you get a order# & a cancel #.
3.) Next, ask the Rep. for the correct mailing address for the return of the tea. They are going to give you a P.O. Box of 10233,Des Moines, IA. I got real angry, because you cannot get a signature from a P.O. Box! That is all they would give me.
4.) Go ahead and send it, make sure that you mail it 2-day mail with a tracking #, so you have something to show that they received it.
5.) Last suggestion is, that you go to your bank and put a stop on any/all deductions from Wu-Yi, then CANCEL your ATM/DEBIT-Visa card AND get a brand new one that Wu-Yi doesn't have! That way they have nothing to charge their product to!
I am going to try to get as many people here in Calif. together to make a consumer complaint with the Police. Hope this helps! :)